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Privacy Notice

Last updated April 28, 2025

This privacy notice for Moore Studio Fine Art Portraits, Inc. (“Company,” “we,” “us,” or “our”) describes how and why we might collect, store, use, and/or share (“process”) your information when you use our services (“Services”), such as when you:

  • Visit our website at http://www.themoorestudio.com, or any website of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, events, or text messaging programs

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@themoorestudio.com.

Summary of Key Points

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
  • Do we process any sensitive personal information? We do not process sensitive personal information.
  • Do we receive any information from third parties? We do not receive any information from third parties.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you (including via text messages), for security/fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
  • In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties, such as SMS service providers.
  • How do we keep your information safe? We have organizational and technical processes to protect your personal information, though no electronic transmission or storage is 100% secure.
  • What are your rights? Depending on your location, you may have certain rights regarding your personal information, including opting out of text messages.
  • How do you exercise your rights? The easiest way to exercise your rights is by contacting us at info@themoorestudio.com.

Table of Contents

  1. What Information Do We Collect?
  2. How Do We Process Your Information?
  3. When and With Whom Do We Share Your Personal Information?
  4. Do We Use Cookies and Other Tracking Technologies?
  5. How Long Do We Keep Your Information?
  6. How Do We Keep Your Information Safe?
  7. Do We Collect Information From Minors?
  8. What Are Your Privacy Rights?
  9. Controls for Do-Not-Track Features
  10. Do California Residents Have Specific Privacy Rights?
  11. Do We Make Updates to This Notice?
  12. How Can You Contact Us About This Notice?
  13. How Can You Review, Update, or Delete the Data We Collect From You?

1. What Information Do We Collect?

Personal Information You Disclose to Us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide when you express an interest in obtaining information about us or our Services, participate in activities on the Services, or otherwise contact us. The personal information we collect depends on your interactions with us and may include:

  • Names
  • Phone numbers
  • Email addresses
  • Mailing addresses
  • Billing addresses
  • Debit/credit card numbers

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes to such information.

Text Messaging Information

When you opt in to our text messaging program, we collect your phone number and any information you provide in connection with our text messaging services, such as your name, preferences, or responses to our messages, only with your express consent. We use this information to send you transactional messages (e.g., order confirmations, appointment reminders) and, with your express consent, promotional messages (e.g., special offers, event invitations). For more details, see our Text Messaging Terms below.

Payment Data

We may collect data necessary to process your payment if you make purchases, such as your payment instrument number and security code. All payment data is stored by PayPal. You may find their privacy notice here: https://www.paypal.com/myaccount/privacy/privacyhub.

Sensitive Information

We do not process sensitive personal information.

Information Automatically Collected

In Short: Some information, such as your IP address and browser/device characteristics, is collected automatically when you visit our Services.

We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include:

  • Log and Usage Data: Service-related, diagnostic, usage, and performance information, such as your IP address, device information, browser type, and activity on the Services (e.g., date/time stamps, pages viewed, searches).
  • Device Event Information: System activity, error reports, and hardware settings.

We collect this information through cookies and similar technologies for security, operation, and analytics purposes.

2. How Do We Process Your Information?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security/fraud prevention, and to comply with law.

We process your personal information for various reasons, including:

  • To deliver services: To provide you with requested services, such as fulfilling orders or sending text messages.
  • To respond to inquiries: To address your questions or resolve issues with our Services.
  • To send administrative information: To inform you about our products, services, or policy changes.
  • To fulfill orders: To manage orders, payments, returns, and exchanges.
  • To send text messages: To send transactional or promotional SMS/MMS messages, with your express consent. See “Text Messaging Program” below.
  • To request feedback: To contact you about your experience with our Services.
  • To administer prize draws/competitions: To manage contests or promotions.
  • To evaluate marketing campaigns: To assess the effectiveness of our promotional efforts.
  • To comply with legal obligations: To meet legal requirements or defend our rights.

Text Messaging Program

We may process your phone number to send SMS or MMS messages for purposes such as order updates, appointment reminders, or marketing promotions, provided we have your express consent. These messages support our marketing and customer service campaigns. The frequency of messages varies: transactional messages are sent as needed, while promotional messages may be sent up to 4 times per month. Standard message and data rates may apply, as determined by your mobile carrier. Our text messaging practices comply with the CTIA Messaging Principles and the Telephone Consumer Protection Act (TCPA). For more details, see our Text Messaging Terms below.

3. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations or with third parties, such as SMS service providers.

We may share your personal information in the following situations:

  • Business Transfers: During mergers, sales, or acquisitions of our business.
  • Third-Party Messaging Providers: We use third-party providers, such as Twilio, to deliver SMS messages. These providers process your phone number and message data under confidentiality agreements. Their privacy notice is available at https://www.twilio.com/legal/privacy.

4. Do We Use Cookies and Other Tracking Technologies?

In Short: We may use cookies and tracking technologies to collect and store information.

We use cookies and similar technologies (e.g., web beacons, pixels) to access or store information for analytics and personalization. For details on how to refuse cookies, see our Cookie Notice below.

5. How Long Do We Keep Your Information?

In Short: We keep your information as long as necessary to fulfill the purposes outlined in this notice unless required by law.

We retain your personal information only as long as needed for the purposes in this notice or as required by law (e.g., tax, accounting). Text messaging data, including consent records, is retained to provide services or comply with legal obligations, such as audits. When no longer needed, we delete or anonymize your information or securely store it until deletion is possible.

6. How Do We Keep Your Information Safe?

In Short: We use organizational and technical measures to protect your information.

We implement reasonable security measures to protect your personal information. However, no electronic transmission or storage is 100% secure, so we cannot guarantee absolute security. You should access our Services in a secure environment.

7. Do We Collect Information From Minors?

In Short: We do not knowingly collect data from children under 18.

We do not solicit data from or market to children under 18. If we learn that we have collected such data, we will deactivate the account and delete the data. Contact us at info@themoorestudio.com if you believe we have collected data from a minor.

8. What Are Your Privacy Rights?

In Short: You may review, change, or delete your information at any time.

Depending on your location, you may have rights to access, update, or delete your personal information. To exercise these rights, contact us at info@themoorestudio.com.

Text Messaging Rights

You may opt in to our text messaging program by providing your phone number and consent through our website, a form, or texting a keyword (e.g., “JOIN”) to our number. To opt out, reply “STOP” to any message; you will receive a confirmation. For assistance, reply “HELP” or email info@themoorestudio.com. You may also request access to, update, or delete your text messaging data by contacting us at info@themoorestudio.com. You can revoke your consent for SMS communications at any time, in accordance with the Telephone Consumer Protection Act (TCPA).

Withdrawing Consent

You may withdraw consent for processing your information (e.g., for marketing texts) at any time by contacting us at info@themoorestudio.com or opting out as described above. This does not affect processing before withdrawal or processing based on other lawful grounds.

Opting Out of Marketing

Unsubscribe from marketing communications by contacting us at info@themoorestudio.com or following opt-out instructions in our messages. We may still send service-related messages.

EEA/UK Residents

If you are in the EEA or UK and believe we are unlawfully processing your data, you may complain to your local data protection authority: https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. In Switzerland, contact: https://www.edoeb.admin.ch/edoeb/en/home.html.

9. Controls for Do-Not-Track Features

Most browsers include a Do-Not-Track (DNT) feature to signal your preference not to be tracked. We do not currently respond to DNT signals, as no uniform standard exists. If a standard is adopted, we will update this notice.

10. Do California Residents Have Specific Privacy Rights?

In Short: Yes, California residents have specific rights under the “Shine The Light” law.

California residents may request, once a year and free of charge, information about personal information we shared with third parties for direct marketing in the prior year. Submit requests to info@themoorestudio.com. If under 18 and registered with our Services, you may request removal of publicly posted data by contacting us with your email and a statement of California residency.

11. Do We Make Updates to This Notice?

In Short: Yes, we update this notice to stay compliant with laws.

We may update this notice, with the updated version effective upon posting. Material changes will be notified via prominent posting or direct communication. Review this notice regularly.

12. How Can You Contact Us About This Notice?

For questions or comments, contact us at:

Email: info@themoorestudio.com
Post:
Moore Studio Fine Art Portraits, Inc.
215 N Liberty St
Jackson, TN 38301-6206
United States

13. How Can You Review, Update, or Delete the Data We Collect From You?

To request access, updates, or deletion of your personal information, contact us at info@themoorestudio.com. We will respond per applicable laws.

Text Messaging Terms

Last updated April 28, 2025

These Text Messaging Terms (“Terms”) govern your participation in the text messaging program offered by Moore Studio Fine Art Portraits, Inc. (“we,” “us,” or “our”). By opting in to receive SMS or MMS messages from us, you agree to these Terms. If you do not agree, please do not opt in or opt out as described below.

1. Program Description

Our text messaging program allows you to receive SMS or MMS messages for transactional purposes (e.g., order confirmations, appointment reminders) and, with your express consent, promotional purposes (e.g., special offers, event invitations). Messages support our marketing and customer service campaigns, including promotions for photography services and event updates. Messages are sent from our designated phone number.

2. Opting In

You may opt in to our text messaging program by providing your phone number and express consent through our website, a form, or by texting a keyword (e.g., “JOIN”) to our designated number. For promotional messages, we require explicit opt-in consent, such as checking a box or signing a form. We maintain records of your consent to comply with applicable laws.

3. Message Frequency and Costs

The frequency of messages varies. Transactional messages (e.g., order updates) are sent as needed, while promotional messages may be sent up to 4 times per month. Messages are delivered through U.S. mobile carriers (e.g., AT&T, Verizon, T-Mobile). Standard message and data rates may apply, as determined by your mobile carrier. You are responsible for any fees charged by your carrier.

4. Opting Out

You may opt out of our text messaging program at any time by replying “STOP” to any message. You will receive a confirmation message acknowledging your opt-out. You may also opt out by contacting us at info@themoorestudio.com.

5. Assistance

For help with our text messaging program, reply “HELP” to any message or contact us at info@themoorestudio.com.

6. Third-Party Providers

We use third-party service providers, such as Twilio, to deliver our text messages. These providers process your phone number and message data under confidentiality agreements. You can review their privacy notice at https://www.twilio.com/legal/privacy.

7. Data and Privacy

We collect and process your phone number and related information as described in our Privacy Notice above. You may request access to, update, or delete your text messaging data by contacting us at info@themoorestudio.com.

8. Compliance

Our text messaging program complies with the CTIA Messaging Principles and Best Practices and the Telephone Consumer Protection Act (TCPA). We are committed to lawful, transparent, and respectful messaging practices.

9. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on our website, and the “Last updated” date will reflect the change. If we make material changes, we may notify you via text message or email.

10. Contact Us

For questions about these Terms or our text messaging program, contact us at:

Email: info@themoorestudio.com
Post:
Moore Studio Fine Art Portraits, Inc.
215 N Liberty St
Jackson, TN 38301-6206
United States

Cookie Notice

Last updated April 28, 2025

This Cookie Notice explains how Moore Studio Fine Art Portraits, Inc. (“we,” “us,” or “our”) uses cookies and similar tracking technologies on our website at http://www.themoorestudio.com (“Website”). By using our Website, you consent to the use of cookies as described in this notice. For more information about how we process your personal information, see our Privacy Notice above.

1. What Are Cookies?

Cookies are small text files placed on your device (e.g., computer, smartphone) when you visit a website. They help websites function properly, improve user experience, and provide information to website owners. We may also use similar technologies, such as web beacons or pixels, for similar purposes.

2. How We Use Cookies

We use cookies for the following purposes:

  • Essential Cookies: These cookies are necessary for the Website to function properly, such as enabling navigation and access to secure areas. They cannot be disabled.
  • Analytics Cookies: These cookies help us understand how visitors interact with our Website by collecting anonymized data about page views, time spent, and navigation patterns. This allows us to improve our Website’s performance and content.
  • Marketing Cookies: These cookies track your browsing activity to deliver personalized advertisements or content. They may be set by us or third-party advertising partners.

3. Third-Party Cookies

Some cookies are set by third-party services we use, such as Google Analytics for website analytics or advertising platforms for marketing. These third parties may process data collected through cookies under their own privacy policies. For example, you can review Google’s privacy policy at https://policies.google.com/privacy.

4. Managing Cookies

You can control or disable cookies through your browser settings. Most browsers allow you to block or delete cookies, but this may affect your experience on our Website, as some features may not function properly. To opt out of interest-based advertising, visit http://www.aboutads.info/choices/ or https://www.youronlinechoices.eu/ (for EU residents).

5. Your Privacy Rights

You have the right to access, update, or delete your personal information, including data collected through cookies. To exercise these rights, contact us at info@themoorestudio.com.

6. Changes to This Cookie Notice

We may update this Cookie Notice from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our Website, and the “Last updated” date will reflect the change.

7. Contact Us

For questions about this Cookie Notice or our use of cookies, contact us at:

Email: info@themoorestudio.com
Post:
Moore Studio Fine Art Portraits, Inc.
215 N Liberty St
Jackson, TN 38301-6206
United States